Hiring the right Canadian customs broker can compress clearance time, reduce AMPS risk, and keep landed costs predictable. This guide explains what licensed brokers do, when you can self-clear, how carrier brokerage compares, what CARM means for importers, and the questions to ask before you sign a power of attorney.
In this guideCanadian customs brokers are private companies licensed by the Canada Border Services Agency (CBSA) to transact imports on your behalf. They are not government agencies. Brokers charge published fees for entry preparation, data transmission, disbursements, and post-entry work.
No—importers can self-clear or authorize the carrier’s brokerage (e.g., UPS, FedEx, DHL) or appoint an independent broker. Remember: you remain legally responsible for HS classification, valuation, origin, and taxes—using a broker doesn’t transfer liability.
| Option | Pros | Cons | Best for |
|---|---|---|---|
| Self-clear (DIY) | Lowest fees, total control | Time-consuming; higher compliance risk | Low volume, low complexity |
| Carrier brokerage (UPS/FedEx/DHL) | Fast for express; integrated transport + clearance | Disbursement/advancement fees; limited advisory depth | Courier parcels, small e-commerce |
| Independent broker | Deeper compliance help; scalable SLAs; post-entry support | Professional fees; onboarding/POA needed | Growing or complex import programs |
Clearing goods through customs is administrative and detail-heavy. Whether you DIY or use a broker, know the fundamentals of HS, valuation, origin, and records to stay compliant.
Tip: Ask for an all-in landed cost template that shows broker fees, carrier disbursements, and typical CBSA amounts so finance can budget accurately.
Finding candidates: Browse the CBSA list of licensed brokers and industry directories. Large multinational brokers suit high volume; boutique brokers provide hands-on advisory. Location matters less—most brokers file at all Canadian ports.
CARM (imports): Commercial importers should register in the CARM portal, delegate authority to their broker, and maintain financial security (surety bond or cash deposit).
CERS (exports): Shipments from Canada valued above CAD $2,000 (or controlled) typically require an export declaration. You can file yourself or authorize your broker/forwarder to file. See: Export declaration (B13A/CERS).
For simple express shipments, carrier brokerage is convenient and often included (expect disbursement/advancement and other admin fees). Independent brokers add value when you need classification help, FTA origin reviews, post-entry corrections, or ocean/LTL coordination. Many importers use a mix—carrier brokerage for courier parcels and an independent broker for freight.
No. You can self-clear or use carrier brokerage for express parcels. Many importers appoint an independent broker for freight and complex entries.
Prepares and transmits entries, obtains release, advances duty/taxes, advises on HS/origin/valuation, and handles post-entry corrections and audits.
A broker helps you comply, but the importer of record remains legally responsible for declarations, payment, and records.
Carrier brokerage is convenient for express parcels; independent brokers provide deeper advisory, scalability, and post-entry work—use both where each fits.
Expect an entry fee, line/HS charges, EDI/transmission, disbursement/advancement fees, and charges for post-entry work or storage delays.
Importers typically maintain financial security (surety bond or cash deposit) in the CARM portal to participate in Release Prior to Payment.
No. You can file yourself for exports ≥ CAD $2,000 (or controlled). Many forwarders/brokers can file on your behalf as part of the shipment.
Commercial invoice with HS codes, value, and origin; any applicable permits; and—if claiming an FTA—an origin certification. Keep complete records.
Disclaimer: The information in this article and all Jet Worldwide content is for general guidance only. Always confirm requirements with your customs broker, carrier, and relevant authorities.