Jet Worldwide Blog Posts

Chargeable Weight vs Actual Weight: The #1 Cause of Shipping Billing Disputes

Posted by Jet Team

feathers and bricks on opposite ends of a scale with the words volume versus weight

The #1 Cause of Billing Disputes: Chargeable Weight

One of the most frustrating experiences for shippers is receiving an invoice that is higher than the quote. You weighed the box, it was 5 kg, but the carrier billed you for 15 kg. Why?


Topics: billable weight versus actual explained, air freight CBM, chargeable weight, why is chargeable weight more, billing error volume weight

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